What Do Porters Do?
Porters can have a number of responsibilities when it comes to shopping centers. For example, porters can be entrusted with keeping their premises clean and pristine, which entails tasks that range from mopping the floors and wiping down the windows to tossing out the trash and cleaning up the parking lot. Similarly, other porter responsibilities include but are not limited to miscellaneous tasks such as watering the lawn and returning shopping carts to the right stores.
Why Do Shopping Centers Need Porters?
Summed up, porters are important because they are responsible for a number of seemingly insignificant tasks that are nonetheless essential to ensuring that shopping centers can keep on running smoothly. When porters are doing their jobs right, everything will seem exactly as it should be. In contrast, when porters are doing their jobs wrong, everyone from the shoppers to the highest tiers of management will notice the change in no time at all.
For example, consider what would happen if the porters stopped cleaning the shopping centers entrusted to them. Given the sheer number of people that can be expected to pass through a shopping center on a daily basis, it should come as no surprise to learn that the amount of trash adds up fast. Without porters to take care of it, that trash will become extremely noticeable within a day’s time at most, meaning that shoppers will start staying away because of the smell and mess. Worse, if they begin associating the shopping center with piled-up trash, that is something that can cut into its profits for months and months.
On the same note, shopping centers will also suffer if porters started neglecting the rest of their responsibilities. For example, their landscaping is going to suffer if porters stopped maintaining their lawns, which is a huge problem because retailers are reliant on their curb appeal to bring in more consumers. Similarly, if there is no one making sure that shopping carts are returned to the right stores, that is going to discourage shoppers who need them to bring all of their purchases back to their cars. In the best case scenario, it will force them to buy less on each occasion, whereas in a worst case scenario, it will force them to shop somewhere else entirely.
In contrast, when porters are doing their jobs right, shopping centers can count on them to maintain the clean and professional image that is so important to their success. Furthermore, they can count on them to step up for any number of tasks that are too small to need full-time resources but nonetheless capable of bringing their operations to a halt unless resolved in a timely manner.
Of course, you won’t be able to collect on these benefits unless you have a team of well-trained and well-motivated porters. If you are in search for such a team, please contact us at your earliest convenience. The sooner that we get in touch, the sooner that we can get started with making sure that your business is running as smoothly as possible.